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Privacy Policy

CreatorDB Privacy Policy

EAST WEST INTERNATIONAL MARKETING LTD. (hereinafter referred to as the “Company”) is committed to protecting your personal data and privacy. This Privacy Policy (the “Policy”) is formulated in accordance with the Taiwan Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), the California Privacy Rights Act (CPRA), and other applicable privacy laws and regulations.

1. Purposes of Data Collection

The Company collects your personal data for purposes including member registration, marketing, performance of contracts, provision of services, customer feedback handling, payment processing, personalized services, statistical analysis, and service improvement. Beyond these purposes, the Company may use personal data for other purposes in the following circumstances:

  • To comply with domestic or international laws, including judicial investigations.
  • To promote public interest.
  • To prevent danger to your life, body, liberty, or property.
  • To prevent significant harm to the rights of others.
  • With your explicit consent or for your benefit.
  • Where permitted or exempted under applicable laws and regulations, including the Taiwan PDPA and the GDPR.

2. Methods of Collection

We collect data through the following channels:

  • Account registration or membership application.
  • Forms, surveys, or contracts.
  • Participation in events or subscriptions.
  • Direct contact or communication channels.
  • Cookie and Tracking Technologies: Including automated collection via website and app usage.

3. Categories of Data Collected

  • Personal Information: Name, gender, DOB, preferred language, nationality, location, and other information voluntarily provided by you in connection with the Service.
  • Contact Information: Address, phone number, email, etc.
  • Professional Information: Occupation, job title, etc.
  • Payment Information: Bank account details, credit/debit card numbers, billing address, etc.
  • Technical Data: IP address, Cookie identifiers, browser type, operating system, and device information, etc.
  • Special Categories (Sensitive Data): We do not actively collect sensitive data (e.g., race, religion, health). If you voluntarily disclose such data, you explicitly consent to our processing of it under this Policy.

4. Data Security and Retention

  • Security Measures: We implement industry-standard technical and organizational measures to protect data, including encryption (SSL/TLS), firewalls, and strict access controls.
  • Breach Notification: In the event of a personal data breach that is likely to result in a high risk to your rights, we will notify you and the relevant authorities within 72 hours of becoming aware of the breach where required by applicable law.
  • Retention Period: Data is kept only as long as necessary for the specified purpose, performance of contract, or as required by law (e.g., for judicial investigations or tax purposes).

5. Cookie Policy

We use cookies to enhance user experience. You can manage your preferences through your browser settings.

  • Necessary Cookies: Required for basic site functionality.
  • Analytical/Performance Cookies: To monitor traffic and improve service quality.
  • Marketing Cookies: To deliver relevant advertisements.
  • Further information regarding the use of cookies and similar technologies is set out in our Cookie Policy. [Hyperlink].

6. Protection of Minors

As stated in our Terms of Service, the Service is restricted to users aged 18 or older. We do not knowingly collect data from minors. If we discover that we have inadvertently collected data from a minor without parental consent, we will take immediate steps to delete such information from our servers.

7. Your Rights

You may exercise the following rights by contacting us:

  • Access & Portability: Request a copy of your data or transfer it to a third party.
  • Correction & Deletion: Request to correct inaccurate data or delete your personal data (Right to be Forgotten).
  • Restriction & Objection: Object to or restrict the processing of your data, including for marketing purposes.
  • Withdraw Consent: Withdraw consent at any time without affecting prior legal processing.
  • Automated Decision-Making: You have the right to contest a decision based solely on automated processing.

8. Special Provisions for California Residents (CPRA)

If you are a resident of California, the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information. This section supplements our general Privacy Policy and applies solely to California residents.

  • Right to Know and Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:
  • The categories of personal information we collected about you.
  • The categories of sources from which the personal information was collected.
  • The business or commercial purpose for collecting, selling, or sharing that personal information.
  • The specific pieces of personal information we collected about you (data portability).
  • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (such as completing a transaction, detecting security incidents, or complying with legal obligations).
  • Right to Correct Inaccurate Personal Information: You have the right to request the correction of any inaccurate personal information that we maintain about you.
  • Right to Opt-Out of Sale or Sharing: The Company does not “sell” your personal information in the traditional sense. However, we may “share” information with third parties for cross-context behavioral advertising. You have the right to opt-out of such sharing at any time via your account settings or by contacting us.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes other than those permitted by the CPRA. Should this change, you will have the right to limit the use of such data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CPRA rights. This includes denying you services, charging different prices, or providing a different level of quality.

9. International Data Transfers

Your data may be transferred to the Company’s global operating locations or authorized third parties. We ensure such transfers comply with applicable law and that recipients provide an equivalent level of data protection.

10. Contact Information

For any questions, complaints, or to exercise your rights, please contact:

  • Contact Person: Noah Hynam
  • Address: No. 167, Sec. 1, Dunhua S. Rd., Songshan Dist., Taipei City 105, Taiwan
  • Email: Noah@creatordb.app
  • Phone: +886 2 2712 0005

11. Business-to-Business (B2B) Data

  • Scope: When providing services to business entities, the Company primarily processes personal data of the entity’s representatives or employees (“B2B Data”).
  • Usage Boundary: We use B2B Data solely for business communication, contract fulfillment, and service optimization. We do not use your company’s confidential business data for third-party marketing purposes without explicit consent.
  • Aggregation: We may aggregate B2B usage patterns to create industry benchmarks. This process ensures that no specific company or individual can be identified from the resulting reports.