Exit Survey - Cancelled users

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Exit Survey – Cancelled users
Help us improve in less than a minute!
Your answers will make a big impact. Join us in shaping the future by booking a call with our team at the end.
Thank you for being part of our journey.
What are the major reasons to leave CreatorDB?
The interface is confusing to use
CreatorDB is missing key features I need
The data does not cover my needs
The data is difficult to understand
The price is too high
I’m not ready to make a purchase
Other
Please specify
What specifically did you find confusing about the interface?
Navigation (hard to find features)
Layout (cluttered or unintuitive design)
Lack of customization options
Other
Please specify
Which features were you hoping to find?
Influencer sponsorships
Audience demographic insights
Reaching out to influencers (CRM)
Managing influencer campaigns
Other
Please specify
What data were you expecting that was not available?
What made the data difficult to understand?
Lack of visual representation (charts, graphs, dashboards)
Too much technical jargon
Insufficient explanations of metrics
Other
Please specify
What would you consider a fair price for the features and value you received?
Please specify
What prevented you from being ready to purchase?
Budget constraints
Lack of internal approval
Unclear ROI
Other
Would you be open to a follow-up conversation to share your insights and feedback on how we can improve our service?
No, thank you.
Yes, count me in.
Thank you! Please feel free to set up a call directly with our Product Marketing Manager Elisabeth: https://calendly.com/elisabeth-creatordb/30min?month=2024-12